Support

Get help without guessing the inbox.

Pick the right channel. Technical issues go straight tosupport@joymux.com. Operated by Intexta Pte. Ltd. (UEN 202600823E).

Technical support

Install, daemon, sessions, resume/replay, harness wiring, doctor output, crashes.

support@joymux.com

Email support

Billing & leases

Trial lease, $29/month charges, refunds, entitlement files, checkout issues.

billing@joymux.com

Email billing

General

Partnerships, press, and questions that are not technical or billing.

hello@joymux.com

Email general

Before you write

  1. Check docs — especially install andtroubleshooting.
  2. Run joymux doctor --json and include the output (redact secrets).
  3. For trial/download: releases andstart trial.

Routing: support@ → technical ·billing@ → leases/charges ·hello@ → general. Cloudflare Email Routing is already on for joymux.com — map each address to your destination inbox in the Cloudflare dashboard.

Or send a support note here

Routes to technical support. Use billing email above for payment questions.